After an intensive preparation and the audit in spring this year, we finally hold our certificate for quality management (ISO 9001:2015) in our hands. As you can see, it is already hanging and we and especially Chiara, who played a significant role as quality management representative, are happy about this achieved goal!
What may sound dry at first glance is an important concern for our customers and ourselves. So, what does an ISO 9001 certification mean?
With the introduction of a quality management system, organization and processes are clearly defined and structured. Workflows can thus be designed as efficiently as possible, while high quality and customer satisfaction remain clearly in focus. Risks and opportunities are clearly identified and the company is continuously improved on them.
It is not just a matter of developing any structures and procedures, but of ensuring that these are adopted and implemented naturally by all employees in their day-to-day work, and this is repeatedly checked by regular external audits.
For Third Element Aviation, this is an important step in our growth strategy to be clearly structured and prepared for new challenges in the future. In this way, we can become a little bit better every day.
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